| 000 | 00747nam a22002415a 4500 | ||
|---|---|---|---|
| 003 | CL-ChUAC | ||
| 005 | 20171110091042.0 | ||
| 007 | ta | ||
| 008 | 170808s2006 xxu||||| |||| 000 ||eng | ||
| 020 | _a0-07-298230-6 | ||
| 040 |
_aCL-ChBUA _cCL-ChBUA _erda |
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| 100 | 1 |
_aFitzsimmons, James A. _eautor |
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| 245 | 1 | 0 |
_aService management : _boperations, strategy, and information technology _cJames A. Fitzsimmons ; Mona J. Fitzsimmons |
| 250 | _a5ª edición | ||
| 260 |
_aBoston, MA. _bMcGraw-Hill _c2006 |
||
| 300 |
_axiv, 605 páginas _c29 cm _e+ 1 CD |
||
| 504 | _aíndice, apéndice | ||
| 650 | 4 |
_aINDUSTRIA DE SERVICIOS _xGESTION |
|
| 700 | 1 |
_aFitzsimmons, Mona J. _eautor |
|
| 942 |
_2ddc _cLIB |
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| 945 | _0lss | ||
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